TV Tuning & Setup in Heidelberg, VIC 3084
New TV setup in Heidelberg: channels, picture, sound and streaming apps, all done in one visit.
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Within 30 minutes during opening hours. Need it faster? Call 0497 098 109.
Why Heidelberg TVs lose channels
If a retune does not fix it, the signal is the problem. We meter at the wall plate — in Heidelberg, Mt Dandenong should arrive on VHF 6, 7, 8, 11 and 12 (plus UHF 32 for C31) — and tell you whether it is the antenna or the TV.
Before we start in Heidelberg
Mt Dandenong: 26 km at 111° (east-south-east), VHF horizontal. Expect a compact VHF/UHF combination antenna, confirmed by meter on the day.
The signal's route to Heidelberg
Signal from Mt Dandenong travels 26 km to reach Heidelberg, passing over Bulleen (2.0 km out), Templestowe Lower (3.7 km out), Donvale (11 km out), Ringwood North (15 km out), Ringwood (15 km out), Croydon South (19 km out) and Kilsyth South (23 km out) on the way.
When we aim a Heidelberg antenna we start at 111° and then peak it on the meter, because reflections can make the best direction a few degrees off the map bearing.
Reception in Heidelberg's older streets
Mature trees are the other Heidelberg problem. Elms and plane trees that were saplings when the antenna went up can now sit across the path to Mt Dandenong, which is to the east-south-east. Wet leaves absorb signal, so reception gets worse in rain and in summer when the trees are in full leaf.
A Heidelberg tuning visit
1. Check every TV
Which channels, which rooms, which sets.
2. Show you how
Remote, inputs and channel list.
3. Fix the cause
If it is the antenna or cable, we quote a fixed price on the spot.
Pricing for Heidelberg jobs
You won't get a surprise bill in Heidelberg. We quote a fixed price after testing — repairs from $98, no call-out fee when you proceed, $120 off new antenna installs and a pensioner discount.
Our services in Heidelberg
Fixed price before we start, same-day where possible, 25-year warranty on new antennas.
Heidelberg tv tuning & setup questions
Can you set up my new smart TV?
Yes — tuning, picture and sound, streaming apps and any set-top box or soundbar.
What if retuning doesn't fix it in Heidelberg?
Then the signal is at fault. We meter it and quote a fixed price for the repair.
Can you set up my PVR or set-top box?
Yes — we tune every device and set up recording where supported.