Open 7 days, 8am–9pm$0 call-out with repair · Fixed price before we start · Pensioner discount
Missing channels found

TV Tuning & Setup in Sassafras, VIC 3787

New TV in Sassafras? We set it up, tune it, connect your streaming and check the antenna — in one visit.

Rated 5.0 on Google
$0 call-out when you go ahead with the repair
Fixed price agreed before we start
Same-day service, 7 days a week
Pensioner, seniors & DVA discount

Get a same-day quote in Sassafras

We call you back within 30 minutes during opening hours (7 days, 8am–9pm). No spam, no obligation.

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Pensioner, seniors card and DVA card holders — tell us in the call and the discount is applied to your quote.

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Within 30 minutes during opening hours. Need it faster? Call 0497 098 109.

Why Sassafras TVs lose channels

Some TVs in Sassafras keep losing channels after software updates. We check the tuner settings, disable automatic channel updates where they cause trouble, and confirm the signal is solid.

Where Sassafras's signal comes from

Mt Dandenong: 3.3 km at 353° (north), VHF horizontal. For this address we'd usually fit a compact VHF/UHF combination antenna.

The signal's route to Sassafras

Signal from Mt Dandenong travels 3.3 km to reach Sassafras, passing over Mount Dandenong (2.6 km out) on the way.

When we aim a Sassafras antenna we start at 353° and then peak it on the meter, because reflections can make the best direction a few degrees off the map bearing.

Reading the hills around Sassafras

Mt Dandenong is 3.3 km from Sassafras at 353° (north). On paper that is close, but hills and ridgelines between here and there cast radio shadows, and tall eucalypts absorb signal — more when they are wet. A house on the high side of a street may lock every channel while one in the gully below gets nothing on the same antenna.

A Sassafras tuning visit

1. Reset and rescan

Factory reset where needed, then a clean scan.

2. Sort duplicates

Each network from the best source.

3. Fix the cause

If it is the antenna or cable, we quote a fixed price on the spot.

Pricing for Sassafras jobs

How much in Sassafras? It depends on the fault, so we meter first and then give you one fixed figure. Repairs start at $98, call-out is free with the repair, new antennas come with $120 off the install and a 25-year warranty.

Sassafras tv tuning & setup questions

Why do I have duplicate channels?

Your TV found the same networks from two transmitters. We retune so each comes from the strongest, cleanest source.

What if retuning doesn't fix it in Sassafras?

Then the signal is at fault. We meter it and quote a fixed price for the repair.

How long does it take?

Usually under an hour for a couple of TVs.

Sassafras: call and speak to the technician.

0497 098 109

Open 7 days, 8am–9pm · or send the form

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